Our Staff
Meet Our Eye Care Support Staff
THE PEOPLE ALONG THE WAY
Amber
Check-In
Angelia
Ophthalmic Technician / Scribe
Bianca
Ophthalmic Technician
Carmen
Surgical Coordinator: LASIK & Dermal Fillers
Cheryl
Check-In
Christine
Billing & Insurance Inquiries
Eve
Ophthalmic Technician / Scribe
Jermaine
Ophthalmic Technician / Scribe
Lizette
Check-In
Rivkie
Bookkeeper
Rosemarie
Manager
Tamika
Surgical Coordinator: Cataract
Taniya
Optician
Tracey A.
Billing / Coding
Tracey F.
Check-Out & Billing
Winda
Ophthalmic Technician
Welcome to our Eye Care Support Staff page! Here, we proudly present the dedicated minds and spirited individuals of the AO team. They play a vital role in your eye care and ensure you receive exceptional experience.
Who are the Eye Care Support Staff?
Arrival / Check-In
First, from the moment you arrive, our friendly receptionists greet you warmly and assist with check-in, verify your appointments, update your registration, insurance, and pharmacy information, and answer any questions you may have.
Testing and Preliminary Exam
Next, as you move through your visit, our skilled technicians step in to conduct essential testing and preliminary eye exams. They work closely with our doctors during advanced procedures, ensuring you feel comfortable and informed at every step. Their expertise makes a significant difference in your experience.
Surgical Team
In addition, if you are interested in LASIK or cataract surgery, our technicians will introduce you to our attentive surgical coordinators. They work closely with the surgeons and surgical centers and will answer all your questions regarding setting surgery dates and location, pre-and postop appointments and instructions, as well as patiently answer any questions you may have.
Completion / Check-Out
Finally, when your visit is complete and it’s time to check out, our knowledgeable staff are ready to help you schedule appointments, order contact lenses, discuss payment plans, and more. We understand that every detail matters, so we strive to make your visit seamless.
Together, our Eye Care Support Staff works diligently to create a welcoming environment for all patients. We believe that excellent care extends beyond the exam room. Therefore, our team is committed to supporting you every step of the way.
In other words, we invite you to come and experience firsthand how they contribute to and enhance your eye care journey. Your vision is our priority, and our support team is ready to assist you in achieving optimal eye health.
